technology teams
Execution & Advisory Services as an Extension of Your Team
All at no cost to you.
technology teams
Execution & Advisory Services as an Extension of Your Team
UPSTACK eliminates the burden of selecting, implementing, and managing tech investments.
All at no cost to you.
OUR EXECUTION SERVICES
68% of Tech Team’s Time Is Spent on Essential but Time-Consuming Tasks – We Are Experts in These Tasks
Vendor escalations. Contract renewals. Service issues.
These routine tasks drain IT bandwidth. UPSTACK takes them off your plate—managing vendors, tracking changes, resolving problems, and keeping everything moving. We handle the details so your team can focus on what matters most.
Service Implementation & Delivery
Vendor Management & Escalation
Customer Success & Account Management
Vendor Issue Resolution & Trouble Ticket Management
Contract & Inventory Management
Keep installs on track—without chasing vendors
Getting from signed contract to “go live” shouldn’t require constant oversight. UPSTACK manages service implementations end to end—tracking timelines, coordinating site access, and making sure vendors meet install milestones. We remove the friction, so your services launch on time, with minimal disruption to your team.
One team to manage all vendors—so your team can focus on strategy
Tired of juggling vendor contacts and chasing updates? UPSTACK serves as your central point of contact across all providers—managing escalations, tracking performance, and enforcing accountability when issues arise. We work on your behalf to ensure vendors meet their SLAs, keep projects on track, and resolve escalations quickly, without draining your team’s time and attention.
Offload vendor issues, moves, adds, changes, and renewals to one team across all your vendors
Managing vendor issues, moves, adds, changes, and disconnects can be overwhelming for even the most efficient IT teams. UPSTACK’s experienced execution team handles thousands of vendor-related challenges, such as resolving service outages, coordinating cloud migrations, or disconnecting legacy circuits. Acting as your single point of contact, we streamline communication and ensure a seamless experience between your team and all your technology vendors and investments.
From outage to resolution—handled for you, start to finish
Whether it’s a downed circuit, UCaaS platform issue, or a routing problem, UPSTACK’s support team manages the entire trouble ticket lifecycle. We open tickets, follow up with vendors, push escalations when needed, and ensure your services are restored fast. You get updates without the back-and-forth—and confidence that someone’s on it until it’s resolved.
Stay on top of renewals, contracts, and what you actually own
UPSTACK centralizes your vendor contracts and service inventory, giving you a clear view of renewal timelines, term commitments, and service details across all providers. Whether you’re planning a change or just need clarity, we make it easy to know what you’re paying for—and when it’s time to renegotiate or disconnect unused services.
Learn More About Execution Services
OUR ADVISORY SERVICES
Avoid Costly Tech Mistakes & Overpriced Contracts
Up to 75% of technology investments fail due to poor solution choices, and nearly 90% of IT contracts are overpriced. Our unbiased, data-driven advisory ensures you select the right technology at the right price, protecting your bottom line.
Solutions Design
Total Cost of Operations (TCO) Analysis
Price Benchmarking & Cost Audits
Service & Vendor Availability Assessments
Technology & Vendor Selection
Contract Review & Negotiation
Compare what businesses pay and make smarter purchasing decisions—using UPSTACK’s 100% free pricing data
By leveraging a database of 80 million data points collected from thousands of transactional engagements, we provide real-time price benchmarking that delivers immediate, data-driven insights into market pricing. This extensive, continually updated dataset allows us to compare your contracts and service costs against the latest industry standards, ensuring you have an accurate view of price competitiveness at any moment. With this approach, you can make informed decisions, negotiate with confidence, and respond quickly to market changes, knowing your pricing aligns with current market realities
Design the right solution—faster, smarter, and tailored to your goals
With access to deep supplier expertise and real-world implementation data, UPSTACK helps you architect high-performance solutions that actually fit your business needs. From connectivity to cloud, our advisors bring firsthand knowledge of what works—across industries, platforms, and price points. Our approach cuts through guesswork, so you can align technical design with performance, budget, and long-term strategy from day one.
Total Cost of Operations (TCO) Analysis
Know the true cost—before you commit
Total Cost of Ownership (TCO) isn’t just a number—it’s a strategy. UPSTACK delivers TCO insights grounded in real market data, enabling you to understand the full financial impact of a solution over time. We factor in everything from hardware and licensing to support and scaling costs, so you’re never blindsided. The result? Smarter decisions, predictable outcomes, and budget clarity from project kickoff to renewal.
Technology & Vendor Selection
Choose the right tech, from the right provider—backed by real-world results
The right choice starts with the right intel. UPSTACK streamlines the vendor selection process by matching your technical and business requirements with vetted providers, drawn from years of deployment experience and successful client outcomes. We go beyond RFPs—delivering unbiased guidance, supplier scorecards, and real-world performance insights that lead to better-fit solutions and smoother rollouts.
Learn More About Advisory Services
WHY BUSINESSES CHOOSE UPSTACK
The Fastest-Growing Technology Advisory Platform
UPSTACK helps businesses reduce costs, accelerate deployment, and simplify IT decision-making—without added cost or bias. Our advisory model has driven 865% growth in just three years, making us the fastest-growing tech advisory firm on the Inc. 5000.
01
100% Performance-Based
You only pay when we deliver results - no upfront fees, no risk.
02
Vendor-Reimbursed Fees
UPSTACK’s services are free to its clients and its fees are reimbursed by the vendors that you purchase solutions from.
03
Vendor-Agnostic Expertise
Every solution we recommend is powered by AI, our vendor experience, and informed by our proprietary data set.
04
Objectively Superior Results
Our reputation is predicated on measurable performance and outcomes.
05
Flexible Engagements
While UPSTACK provides end-to-end services to its clients, we can partner with you at any or all points of your journey.
OUR Solutions EXPERTISE
Data-Driven Insights from Thousands of Successful Technology Engagements
We draw on insights from thousands of completed advisory projects, using real-world transaction data to ensure you choose the ideal solution, the best-fit vendor, and secure the most competitive pricing. Whether you’re seeking data centers in niche markets, negotiating telecom contracts, or transitioning from legacy tech to next-gen, our data-driven approach gives you confidence in every decision.
Colocation & Hybrid Cloud
UPSTACK brings in experts to help you source, deploy, and optimize your infrastructure in secure, connected, and cost-effective data centers.
Internet Connectivity
UPSTACK helps you plan and source all your connectivity needs – from broadband and dedicated internet to cloud direct connections and more.
Wide-Area Networking
UPSTACK helps you source SD-WAN solutions that improve network performance, redundancy and security while reducing costs and complexity.
Customer Experience
UPSTACK helps you leverage CCaaS solutions to reduce costs and IT workloads, and compete in today’s work-from-anywhere (WFA) environment.
AI & Machine Learning
UPSTACK connects you with AI and ML partners to drive automation, streamline operations, and build a scalable, future-ready data strategy.
TESTIMONIALS
What Our Clients Are Saying
“UPSTACK's expertise has been instrumental in ensuring that we keep our operations running smoothly and efficiently. Their insights and strategic approach have not only streamlined our processes but also empowered our team to focus on our core objectives.”
Leading Document Management Platform
Lead Business Operations Manager,
“Stacey and her team are outstanding to work with. They are able to work on complicated situations—from billing audits to telecom challenges like SD-WAN and Internet connectivity. They are a full-service operation.”
SVP, Information Technology, Kilroy Realty
Stan Low
“Kelly and team have organized and streamlined our service ordering process, saving the company money. She transitioned critical life safety services without downtime and upgraded internet to support heavy security monitoring. I can’t imagine doing this on my own.”
Real Estate Investment Trust
Director of Technology Integration,
"The experience and the ability to help with the procurement process have been invaluable. We have had considerable savings and faster deployment times with UPSTACK."
Director, Infrastructure & Cybersecurity, Whataburger
Charles Schuetz
“UPSTACK provides us the highest possible value, with a dedicated team committed to our success and who are truly vested in providing great solutions to meet our goals.”
Information Security & Technology Engineering, Nationally Recognized Grocer
Vice President
"UPSTACK has proven to be an indispensable asset for our technology needs over the years; without them providing their assistance, it would have been a much tougher road to navigate. We highly recommend them for their knowledge and expertise."